Terms of Service
Written to be read, not to be survived.
Service levels, support commitments and anything specific to your firm live in your customer agreement rather than here, so this document stays short enough to actually get through.
Last updated January 2026
These Terms of Service ("Terms") govern your access to and use of the Logic Firm platform and websites. By creating an account or using the service, you agree to these Terms on behalf of your firm.
This is a sample agreement provided for the marketing site and should be reviewed by counsel before publication.
1. Accounts
You must provide accurate account information and are responsible for the activity of users under your account and for keeping credentials secure.
2. Subscriptions & billing
The service is provided on a per-seat subscription, billed monthly or annually in advance. Fees are non-refundable except as required by law or expressly stated.
- Plans and seat counts may be changed at any time
- Annual plans are billed up front at the discounted rate
- Taxes such as GST may apply in addition to listed prices
3. Free trials
Free trials are provided for evaluation. At the end of a trial, your firm may subscribe to continue; otherwise access to paid features ends.
4. Acceptable use
You agree not to misuse the service, including attempting to breach security, reverse-engineer the platform, or use it to store unlawful content or to violate the rights of others.
5. Your data
Your firm retains all rights to the Customer Data it stores in Logic Firm. You grant us the limited rights needed to host and process that data to provide the service. We handle it in line with our Privacy Policy and your data-processing terms.
6. Availability & support
We aim for high availability. Any service levels for Enterprise plans are set out in your agreement. Support levels vary by plan as described on our Pricing page.
7. Intellectual property
The platform, including its software, design and content (excluding Customer Data), is owned by Logic Firm and protected by intellectual-property laws. These Terms grant you a limited, non-exclusive right to use the service.
8. Disclaimers & liability
The service is provided on a commercially reasonable basis. To the extent permitted by law, our liability is limited as set out in your subscription agreement. Nothing in these Terms excludes rights that cannot lawfully be excluded, including under the Australian Consumer Law.
9. Termination
Either party may terminate as set out in the subscription agreement. On termination, your right to use the service ends and Customer Data is returned or deleted in line with your agreement.
10. Governing law
These Terms are governed by the laws of New South Wales, Australia, and the parties submit to the courts of that jurisdiction.
11. Changes to these Terms
We may update these Terms from time to time. Material changes will be notified in advance through the service or by email.