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Recent Articles
Legal clients often apply the price-quality heuristic, which influences law firms to prioritise billable hours over optimising efficiency through technology, as they benefit from charging for more time spent on tasks. However, as fixed fee billing models and technological advancements gain traction, firms that adopt technology to streamline non-billable activities will increase profitability, improve client satisfaction, and maintain a competitive edge while preserving the need for expert legal work.
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